"We’ve had a wonderful holiday at this hotel. Knowing we wanted to stay in Cala D’or (we booked via Jet2 Holidays), we chose this property because of the location, reviews and hotel rating — and overall it absolutely delivered.
The rooms are really well thought out. We had a large king-size room (for clarity, two singles pushed together), plus two single sofa beds in the living area for the kids. The living room TV had a surprisingly good selection of UK channels, which was a nice touch. There was balcony access from both the bedroom and living space, and plenty of storage so you could properly unpack.
We had a middle-floor room at the end of the corridor (as requested). As always, other guests aren’t always the quietest, but that’s not the hotel’s fault. If noise bothers you, I’d recommend requesting a top-floor room. We had one noisy evening from the room above, but reception dealt with it very quickly after I called — within minutes things had mostly settled down.
The balcony was excellent, with a comfy chair, three additional chairs and a decent drying rail (important as towels aren’t allowed to hang over balconies).
The kitchen area was quite small — absolutely fine for making sandwiches or a brew, but probably not for cooking anything major. Our advice would be to go B&B like we did and enjoy the breakfast instead.
Breakfast was fantastic. It runs from 8am–10:30am and gets busiest around 9am. There was loads of choice: fresh fruit, pastries, hot food that changed daily alongside the usual staples, plus a live cooking station rotating between omelettes, scrambled eggs and crepes. There was also a great selection of breads, cheeses, cold meats and milk alternatives (oat, soya, lactose-free etc.). A lovely surprise was that cava was available too.
Coffee was decent, with several machines available, and the English Breakfast Tea was very good too — although the teapots do tend to drip, so grab extra serviettes!
A couple of small breakfast improvements I’d suggest:
* a clearing station for guests who want to tidy their own table
* takeaway cups for coffee by the pool or back to the room
* small milk jugs for tea or milk alternatives
There are two pool areas and most of the time it was easy enough to get a sunbed. The hotel asks guests not to reserve beds, and unlike many places, they actually enforce it. Lifeguards place signs on unattended beds after 20 minutes and belongings can then be removed. Most people respected this, although a few clearly tried their luck leaving beds “reserved” for hours. Safe to say, some eventually came back to find their stuff moved!
We even felt guilty ourselves for being about 10 minutes over the limit one lunchtime after escaping the May half-term heat for a bit… 🤦🏼♂️😂
Pool towels are provided, although we mostly used our own beach towels during the week.
The only slight negative for us was the pool cleanliness around the sunbeds and side tables. Compared to other overseas hotels we’ve stayed in, the surrounding areas didn’t seem to get pressure washed regularly, which occasionally left sticky patches and drink marks around.
Overall though, this was a fantastic holiday and a really lovely hotel. Great location, excellent breakfast, good facilities and a perfect base for exploring Cala D’or and the surrounding area."
