JS Palma Stay

"Hotel is clean and staff are very friendly and helpful. Would reccomend this hotel to anyone."

"Hotel where we stopped before and it didn't dissapoint"

"Myself and my partner booked this hotel based on the reviews and the photos. We can not fault the bar staff or the house keeping staff! Bar staff made a cocktail that wasn’t on the menu for me and were so kind all the time! Fresh towels in the bedroom every day. Our down sides were, one of the mornings I was unwell we got our sun beds that morning we chilled out for a little while but the sun beds were in the shade so we said we would go to the pharmacy to get some medication and would return! We sat in the shaded area by the bar to have some breakfast and water. The lifeguard removed our belongings despite us sitting by the pool. He was rude and wouldn’t listen to my partner when he tried to explain that we were sitting having some breakfast and that we were at the sun beds earlier! I understand the hotel policy for not reserving sun beds but we were sitting in the shaded area. It wasn’t as if we were the room or off site for the duration! Second down fall was another guest who made me feel extremely uncomfortable every time I lay on the sun bed he would stare at me. My partner noticed this and made eye contact with him to make it known that we were aware. He didn’t seem to be bothered as he continued to stare! This was completely unwanted attention! Also plenty of ripped sunbeds at the pool which made it uncomfortable to relax on. The spa was a bit of a disappointment as many of the buttons wouldn’t work to activate jets. This was very frustrating. Reception staff were great and very accommodating, I requested an iron and they brought it straight up to the room! They would order taxis for you which would be outside in 5 minutes! However trying to get a taxi back to the airport was a bit of a tricky situation as the hotel is close to the airport it’s like they don’t want to do the run! Many taxis stopped outside the hotel and when they saw us get our luggage they drove off! We waited 40 minutes until we successfully got one!"