Universal Hotel Romantica

"Stayed here at end of May 2026 - family of 4 2 adults & 2 children (1 & 6yo). Firstly the location of this hotel is great if you want somewhere that offers access to seafront walks, close to beaches, some local minimarkets and restaurants, there is also a very pleasant 10-20 minute walk to the busier part of town beside the marina which is worth visiting also. The hotel was busy during our stay with a mix of families and swimmers (attending an open water swimming festival in the town) however for the most part the hotel could handle the numbers. One issue I would highlight is the speed of service at the bar during the busier times (8pm-10pm) perhaps they need some extra hands to support the demand. The staff throughout including reception, food and beverage, maintenance and cleaning were friendly, approachable and happy to help. The hotel had a kids club offering from 10-2pm and 3pm til dinner and a mini disco from 8pm-9pm. Kids could come and go as needed and our eldest loved it. They did some crafting which help keep them out of the hot mid day sun, but also had some water activities in the kids pool. The food in the buffet was very good, we were All-Inclusive and had breakfast lunch and dinner at the hotel and the selection was always good, with some core offerings for each meal but then some varying options each day to allow variety and some local and international options too. There are some restaurants a short walk for those that are eating out and one very close to the hotel which we tried and loved called Cafe & Sal. there is also a rooftop bar open in the evening and the cocktails are very good, again service can be slower during peak times but the views and sunsets are worth it. To summarise, if you want a family holiday in Mallorca in a relaxed and friendly town, in a nice hotel, with nice staff, decent food & drink offerings and plenty for kids to do, this is the place."

"We have been on holiday on this resort for the past 7 years. We have stayed in several different hotels on this resort. Hotel Romantica had a major upgrade this past year. Rooms have been fitted to a high standard. We had a seaview suite with double balcony and sky roof top with sunbeds and Jacuzzi. It was fabulous. Staff throughout the hotel are super friendly. We got to know all the FOH staff. They were amazing, ensuring that we were having a good experience. We are really looking forward to our return visit to this hotel next year."

"Lovely hotel with lovely fresh meals. Rooms spot on"