Fergus Club Palmanova Park

"We decided to go here as a family celebration for a family members 40th birthday. There were 18 in our party and 14 of these got food poisoning whilst there. We’ve made only made 2 full days altogether between people being ill! We ate under cooked meat (all reported to the hotel on various occasions). Also observed many times cross contamination with meat. Others also complained whilst there of being unwell so it definitely wasn’t just our family! The hotel is extremely understaffed with long bar waits too. Pool area good for the kids. Children’s entertainment was ok but not engaging enough some evening. We won’t be returning."

"We usually stay in 4 star plus, 4 star, or 5 in Greece etc This is definitely a 4 or 3 star plus. I was disappointed when we arrived as the corridors looked like student accom and the drinks seemed poor. However, I may have been tired as late arrival and we had a great holiday as we had nice rooms with pool view, the weather was good and we loved the resort area of Calvia and Palmanova and the beach. The hotel has a lot of life and is not isolated, you can have a better hotel but not such a great resort or beach so you can't have it all! The staff are very nice and every single one is polite and smiles hello. The food is ok nothing special but does the job. Being smaller hotel means you can nip back to room swiftly and feel your children are safe. Pools and sea warm. Tedi and Lidl nearby. Entertainment could have been better at night, definitely had better but staff nice. Rooms were spacious but only cleaned a few times and would have liked fresh water daily. When it was half term, it was too busy and people reserving sunbeds at 6.30am was annoying but this subsided after half term. We so loved the resort and beach and we travelled to Palma on the bus which was brilliant and we did the Jet 2 trip to Soller with tram and train which was so beautiful. We were a group of 5 with two children 13 and 11 and my 80 year old mum so everyone enjoyed it. We hardly saw my younger son as he made so many friends and loved the gaming room and kids pool. So all in all we had a great time but food and entertainment and drinks could be better. But staff, rooms and location brilliant, one of the best resorts I have been to - Palmanova. Stadium bar was good for a lively night out."

"Ended up at this hotel due to an error by Jet2. The hotel is Clean the pools are great a little on the cold side but it was May. I’m disabled and I found this hotel highly accessible. I had an adapted room which was amazing. There was always a good choice of food. I personally like the puddings Little pastries. The self served drinks was a bonus saved queueing and the snap bar was fresh. The animation team were good shout out to Claudia and minu apologies if I spelt your name wrong. The girls in the lifeguards helped me out when I had a little bit of an accident and checked on me every day to see if I was okay. The hotel is well run with the manager present all the time it runs like a well oiled machine. I never experienced the queue in the dining room. It just seemed to Flo. I don’t know if it’s like that peak times. all the reception staff were friendly and helpful and all the stuff in the dining room were great fun and welcoming. nothing‘s too much trouble. entertainment is as entertainment goes on all inclusive holidays you like. The beach is about a 10 minute walk away Lidl three minutes walk away the thing that this hotel could do with an on-site shop. would I stay here again? 100% yes?"