Iberostar Selection Playa de Muro Village

"(+) Iberostar Playa de Muro is an amazing place for family with kids! It has many things to offer: a lot of entertainment for kids, swimming courses (for an additional cost), good entertainment program for adults, sport activities (my special thanks to the Ukrainian girl Katy, who gave full body workouts in the mornings and in the evenings), amazing ice cream cafe very close to the hotel, L’artista restaurant (pasta and pizzas). Housekeeping team was doing a very good job. We asked to clean our room at the specific hours and it was done perfectly on time. (-) On the negative side, outdoor pool is cold. Even the hotel personnel noticed that it is colder than sea in the middle of May. Secondly, if the hotel positions itself as a sport hotel, it would be great to have more healthy food options. It would be nice, if the entertainment team speaks better English with children. It is pity that L’Artista restaurant is closed during some time in the afternoon (but open at 13:30 though)."

"This is our 3rd visit to the hotel and it just continues to improve. Special mention to Andres, Pepe, Juan and one of the female managers in the restaurant who all remembered us as returning guests. They were so attentive to us and were great with the children. Andres in particular went above and beyond. We are a family with 3 children- aged 7, 4 and 2 and one of the only downsides is the max capacity of their rooms is 4 so we had to get 2 rooms- these were very far apart so we all stayed in one family room which is very generously sized. We were allocated a lovely room overlooking the smaller pool with the water slides. Food as always is fantastic with plenty of choice for breakfast and dinner. We stayed half board on this stay and there are plenty of places nearby for lunch - although none quite as nice as the food in the hotel. We did go to the burger place in the hotel a couple of times which is lovely. Thanks again for a great stay"

"We are a family of four with kids aged 1 and 4, and we stayed for 8 nights. This is the perfect hotel for families with young children. Everything is tailored towards families — entertainment, water slides, and loads of daily activities. The animation team was incredible and so sweet with the kids. In fact, every single employee we met was lovely with our children. The staff genuinely seem happy working there, which was really nice to see. A special mention goes to Andrea from Guest Services. We eat vegan food, and during the first few nights we found great starter options but the mains were a little limited. After mentioning this to reception, we found a personal letter from Andrea in our room. She arranged for a special vegan menu for us every evening, and a chef personally brought a vegan dish to our table each night. Andrea is a real asset to this hotel. The Healthy Corner snack bar is excellent too — delicious vegan poke bowls, fresh healthy smoothies, and great street food. The reception and luggage staff were also extremely welcoming. We completed check-in with a glass of fresh juice in my hand while my toddler crawled around on the floor. The receptionist actually kneeled down beside us while I was playing with my son and completed the forms there, which made everything feel so relaxed and convenient. Rooms were cleaned daily and the minibar was restocked every day too. The location is fantastic, with an amazing beach nearby and close to Fun World, where our 4-year-old loved the arcades and bouncy castles. Normally we spend most of our holidays out exploring, but this time there were days we never even left the hotel grounds because it truly has everything you need. We have never returned to the same hotel two years in a row before, but we will definitely be booking this hotel again for next year."