Artiem Capri

"you apply „Service“ on your homepage. Your people told us that you have not enough people for Service. In your hotel are many things I have to do myself. Sonnow my wife and me we are born 1958. We must lift our luggage over the steps. Thats service ? We asked about bathrobe. a woman from the reception told us we can take it self to the room. Thats service ? I dont like technic. In your hotel i need time to learn technic. There is nobody hwo give us 5 minutes instruction. Example: switch on the display is possible ….. etc. No, we trveld to Menorca to spend the time together and not sitting in the room to learn technik. 1 Salt and 1 pepper mill for all guests. One time a guest put it to his breakfast table. Im asking the cooker, he was concentrated working and have not time to help me. Thats service ? Im searching for the salt mill but i dindt found it. Back to the table my breakfast was cold. Thats not funny . First morning i looked for sugar, the glass was twisted in the regal. Nobody give us an instruction … thats service ? One person we want praise. GENNY she was kindley polite. Inwill send you pictures of the bathroom. If you mean thats that a good or perfect Job is, o.k. But a 4 star Hotel ahould have better companies / handymans. Did you had ever heard about light pollution. You offer to be a green hotel. In the rooms are so many controll lights that we can niot sleep. Our healthness you don‘ care. The bed was to small, we asked for change for 2 Single beds. Genny say she will look, on the next day - Genny was free - a Kolleg told us no. Hours later. We returnd in the hotel and than was 1 Single Bed more in the room. Nobody asked us if we like this solution. Incredibble. No, we are 69 years old or young, we need Helps sometime, we have a handy to phone with family, no more, no other finctions with mobilphone. Notice: Technic didnt have a heart, technic is inhuman. Fact is: fewer Service reduce your Personalcosts and you get higher profit. And all this should be green .???? No stay once more. . "

"Amazing hotel. Few minutes from main bus station, great if you dont have car. Staff is friendly and helpful. There is even brkfst chef, who will make you fresh omelette! Bar with snacks avaliable. And also pillow menu! We had great stay (in the beginning and also at the end of GR hike) and definitely would stay again."

"Nice people and good service. Unfortunately the hotel is situated in a busy street with noice all night. The road is in bad quality that you hear every car passing!"