La Laguna Gran Hotel

"Just had an very relaxing stay in this beautiful hotel . Room with garden terrace was perfect for us . Spotlessly clean with very comfortable beds. The old quarter of the hotel has the massive wow factor and in the old court yard has a beautiful seating area where you can enjoy a drink when you come back from exploring this quaint old city or coming back from an evening meal . Staff were all fantastic and made a point to ask if your enjoying your stay .pool area on the roof gave you an amazing views across this historic city, makes you feel your in a Dan brown novel. Will definitely be rebooking"

"I had a few issues with this hotel. It was impossible to cool the room down to a temperature that was comfortable for sleeping. A maintenance guy came up to my room and assured me everything was working absolutely fine, I ended up getting a shoebox sized fan to help cool the room. Not very efficient, I wonder how they manage in the middle of summer. I handed in a pair of uniform trousers to be cleaned, they came back all crumpled up because “ I didn’t specify I wanted them ironed “. When they ironed them after I complained they came back ironed like a pair of jeans, no crease and coveren in iron marks. I ended up having them washed again and ironing them myself. I will not stay here again."

"We dined here once and opted for the €19 three-course menu. While cheap, the quality was very poor. The white wine was served warm, the soup was barely lukewarm, and the main course arrived cold. The mashed potatoes felt like they came straight out of the fridge. Their solution was to remove the meat and microwave the rest, which was quite unappetizing. Would not recommend."