Radisson Blu Edwardian Grafton

"We stayed at this hotel twice - first in April and then on May. Customer care was good during both stays, we enjoyed cocktails and on our second stay had a meal at the hotel’s restaurant which was okay albeit I asked for my steak to be served medium rare, but it was served well done! To top things off, we asked for one child meal sirloin and one adult sirloin and both the kids and adult sirloin were the same size, but the adult meal was almost 3 times the price of the kids meal. Had I known this, I would have requested the kids meal. That said, our room was comfortable - basic, but comfortable to allow for a decent nights sleep. Staff are lovely and helpful. The location is ideal - smack bang in the centre of London, with only about a 25 mins or so walk to Oxford Circus and less than a 10mins walk to Euston station. I will definitely recommend this hotel for a great shopping weekend or just a chilled out weekend. There are lots of great restaurants around too, which leaves you spoilt for choice."

"On arrival welcome was good,got our room on 4th floor,the room itself was like a box room,it was supposed to be a double bed but was more like a single,not enough room for 2 people,went for breakfast next morning ,it was served buffet style,no fried eggs,scrambled eggs no taste,Cumberland sausage flavourless,bacon back and streaky mixed but very dry and hardly any there,beans,and mushrooms, you were given a card with a option of having eggs benedict,omelette, I asked for bacon and was told its on the buffet,I wanted fresh cooked bacon not that's been left in hot plates,but was refused, The staff in the hotel were pleasant,the hotel is situated great for getting round London with tubes and buses on your doorstep,24 and 29 take you direct to Leicester square and trafalgar square ,Warren street and euston square tubes very close,also there is a lidl and Tesco outside so get your sandwich meals in there."

"Awful! I don't see how you offer "air conditioning" if the room never gets below 27. The first room in the attic was 30 degrees when we arrived and didn't have any air conditioning running. The windows faced the sun so the open windows and fans just made it hotter. The 2nd room was much cooler. Maintenance confirmed the a/c wasn't working or not well on the 4th floor recently. However, with the noise outside in the new room, it was difficult to sleep with the windows open, which had to be re-opened at 4am to let out the heat. I really appreciated the linen exchange that occurred at 5:45am until 6:45 am. The pull out bed is just a pillow not a mattress and you can feel every metal bar in the frame. I will say, other than the ac and pull out bed it was a decent hotel, but that's hard to see when you are exhausted."