Sheraton Grand London Park Lane

"I recently had the immense pleasure of staying at the Sheraton Grand London Park Lane for ten nights. I praise this hotel with 10 Gold Stars. The moment one enters the doors, whether from the quiet back entrance or the busy front on Piccadilly, one feels an instant atmosphere of calm, beauty and welcome. Staff seem to always be there to help you with their friendly smiles and courteous manners. My stay there was one of the most absolute best experiences in my life! Staff who I don’t recall meeting seemed to know my name within a day or two, they would always ask if I needed anything for my room or help with anything. (Yes, I am a senior and use walking poles as aides, but I am mobile.) The check-in was amazing as they ensured I had the most suitable room, and the room was spotlessly clean, as is the whole hotel. The bottom of my white slippers were still white after 10 nights!! All the amenities in the room/bathroom were top class, and there were the most delicious teabags for that first cup of early morning tea with a tasty biscuit. I was extremely blessed to have access to the Club Lounge and it was incredible!! Staff went out of their way to be friendly, helpful, kind and kept the lounge and eating areas immaculately clean. The food served in there was amazingly tasty with a delightful, diverse and ample array for breakfast, snacks and different hors d’oeuvres every evening. I don’t drink wine but the selection looked extensive. And then there is the most out of this world machine that with the press of a button produces coffee, espressos, lattes, cappuccinos, etc that were the best I have ever tasted! Opposite this wonderful hotel is the glorious Green Park with its majestic trees and beautiful smooth pathways. And of course there are numerous restaurants, cafes and shops all within a few minutes walk - Fortnum & Mason being my favourite place to walk along to. I hope I can return to the Sheraton Grand many times for a break away in my beloved city of London. Thank you, thank you to all the staff!!! G. Ward"

"Fantastic hotel! We were so well looked after by all the hotel team who made us feel so special and welcome. Celebrating our friends' birthday, the added touches to our room for the occasion, were the icing on the cake. Stunning interior, very spacious bedrooms and incredibly comfortable beds. The breakfast catered for all tastes and was absolutely delicious. I cannot fault this hotel."

"We had an amazing stay at Sheraton Grand London Park Lane. 6 days in this beautiful hotel in a perfect location with an exceptional staff. Every single person we met was helpful & happy, engaging & easy to see doing what they loved. From check in to concierge, from the lounge staff to the doormen they all had “service with a smile”. Shout out to Kwasi, Justin & Iha who made the lounge service a 10/10. They are wonderful ambassadors for the Sheraton Grand and please let Kwasi know that I’m back home but still enjoying my special “crunchy coffee” :) We will see you all again!"