Indigo Edinburgh

"Many thanks to Avril, Andrew, and Natalya for their professionalism, attention to detail and their help with our many questions. Our room was clean, the bed comfortable, and the bathroom newly updated. The location is perfect for access to art galleries, the bus station, the tram, and numerous good restaurants. As to value, the hotel lacked some amenities such as coffee makers in the room although snacks and cold drinks were provided. If we were to recommend this hotel it would be on the basis of the front line staff who work very hard to provide excellent service in a very old building with quirky maintenance issues (we had to ask for assistance three times to get the room safe to work)."

"We stayed for one night at the hotel. The room was comfortable and clean. However, the room we had could have done with a bit of a lick of paint in parts. Our room was at the front of the hotel and it was noisy as we looked into the Main Street. The hotel provided ear plugs which was great but there was a lot of noise during the night and the trams started early around 5:30am, needless to say we were tired the next day. We had a drink in the hotel and the barmaid Avril, used her expertise to recommend the perfect drink to us and to the other Swedish guests. Breakfast was very good as was the waitress Sylvia from Poland. She was extremely helpful and friendly. Overall we had a good stay but I definitely wouldn’t say it was more of a 3.5 star hotel then a 4 star."

"Lovely room for an overnight in Edinburgh - giraffe themed which was cute! We were pleasantly surprised by the layout of the room which felt more like a suite. Comfortable stay overall. Staff were a bit abrupt and perhaps need slight more training in approachability and customer service. Or maybe we just caught them on a bad day 👀"